Member Experience & Front-End Specialist

Sam's Club; Snellville (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health, vision and dental coverage

401(k) and stock purchase program

PTO, parental leave and more benefits

Job summary

Sam's Club in Snellville, GA is seeking a front-end associate to deliver member service and operate the checkout area. You will process purchases, handle payments, returns, refunds, and exchanges, and promote Sam's Club products and services while providing guidance on self-service technology.

Additionally, you will maintain a safe, clean shopping environment, resolve member issues, and assist with training and assisting new frontline associates as needed.

Qualifications

• Retail experience including operating front end equipment.
• Experience using mobile retail applications.

Responsibilities

• Provides member service and resolves member issues.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds and exchanges per policy.
• Promotes Sam's Club products and services and guides self-service tech.
• Ensures safety, security, and compliance in the store.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Cash register/POS

Job description

Sam's Club in Snellville, GA is seeking a front-end associate to deliver member service and operate the checkout area. You will process purchases, handle payments, returns, refunds, and exchanges, and promote Sam's Club products and services while providing guidance on self-service technology.

Additionally, you will maintain a safe, clean shopping environment, resolve member issues, and assist with training and assisting new frontline associates as needed.