Member Experience Specialist

Sam's Club; Marietta (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and

401(k) and stock purchase

Paid time off and family leave

Disability & life insurance

Store discounts

Job summary

Sam's Club in Marietta, GA is seeking a Front End Associate to provide member service, operate checkout equipment, and assist customers with purchases. You will promote products, handle returns, and help members using self-checkout and other self-service tools to improve their shopping experience.

The role emphasizes safety, adherence to store policies, and teamwork to deliver fast, friendly service at the front of the store.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and resolves member concerns.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and questions.

Skills

Retail experience

Mobile retail apps

Job description

Sam's Club in Marietta, GA is seeking a Front End Associate to provide member service, operate checkout equipment, and assist customers with purchases. You will promote products, handle returns, and help members using self-checkout and other self-service tools to improve their shopping experience.

The role emphasizes safety, adherence to store policies, and teamwork to deliver fast, friendly service at the front of the store.