Member Services & Front Desk Specialist

Planet Fitness - Baseline Fitness; Saint Cloud (MN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Free membership

Employee Appreciation Program

Advancement Opportunities

Dollars for Scholars Program

Pet Insurance

Job summary

Planet Fitness - Baseline Fitness is looking for a dedicated individual to manage new member sales and deliver an outstanding member experience. The role involves greeting and assisting potential members, managing front desk tasks, and ensuring the club's cleanliness.

The ideal candidate will possess strong customer service skills and a good work ethic. This position offers benefits like health insurance, a scholarship program, and free membership for the employee and one family member or friend.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet potential members and provide a great customer experience.
• Answer phone calls politely to assist with questions.
• Assist in member check-ins, sign-ups, and cancellations.
• Facilitate member service issues and questions.
• Maintain the neatness and cleanliness of the club.

Skills

Customer service skills

Basic computer proficiency

Communication

Problem solving

Listening

Job description

Planet Fitness - Baseline Fitness is looking for a dedicated individual to manage new member sales and deliver an outstanding member experience. The role involves greeting and assisting potential members, managing front desk tasks, and ensuring the club's cleanliness.

The ideal candidate will possess strong customer service skills and a good work ethic. This position offers benefits like health insurance, a scholarship program, and free membership for the employee and one family member or friend.