Member Services Associate: Front Desk & Member Sales

ComForCare Home Care (Raleigh, NC); Crowley (LA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet potential members, assist with inquiries, and provide a high level of service to members and guests. The role covers front desk duties, info calls and tours, and supporting member sign-ups, cancellations and account updates.

The position emphasizes responsive communication, problem solving and diplomacy to ensure a positive club experience for all visitors and members.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members and provide a great customer experience.
• Handle front desk related tasks and assist with questions or concerns.
• Answer phone calls politely and provide information; conduct info calls and tours.
• Assist in member check-ins, sign-ups, cancellations and updating member accounts.

Skills

Customer service

Listening

Problem solving

Diplomacy

Communication

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to greet potential members, assist with inquiries, and provide a high level of service to members and guests. The role covers front desk duties, info calls and tours, and supporting member sign-ups, cancellations and account updates.

The position emphasizes responsive communication, problem solving and diplomacy to ensure a positive club experience for all visitors and members.