Member Services & Front Desk Coordinator

Boys & Girls Clubs of America; North Carolina; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Annual merit raises

403(b) retirement plan

Advancement opportunities

Paid time off

Training & development

Job summary

Boys & Girls Clubs of America is seeking a motivated front desk/administrative assistant to maintain membership records, log program fees, and greet members and families. You will provide information, answer questions, and support club staff with clerical tasks in a busy after-school setting.

The ideal candidate has strong organizational skills, is detail-oriented, and can multitask while delivering friendly service to members and visitors.

Qualifications

• High School diploma or GED.
• Strong communication and organizational skills; detail-oriented and able to multitask.

Responsibilities

• Maintain membership records and fees; ensure applications are complete and cards issued.
• Greet and assist members and visitors, provide information, and direct inquiries to staff.
• Answer phones, forward calls, and provide accurate information; route messages as needed.
• Help with clerical duties, filing, photocopying, and mail handling; keep files organized.

Skills

Office administration

Customer service

Microsoft Office

Organization

Communication skills

Team player

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Boys & Girls Clubs of America is seeking a motivated front desk/administrative assistant to maintain membership records, log program fees, and greet members and families. You will provide information, answer questions, and support club staff with clerical tasks in a busy after-school setting.

The ideal candidate has strong organizational skills, is detail-oriented, and can multitask while delivering friendly service to members and visitors.