Member Services & Front Desk Concierge

Talentify; Clarksville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and Ser

Exclusive Discounts at Outside Retail

Free Work Shirt options yearly

Job summary

Planet Fitness is seeking a Member Services Representative to create a positive member experience by delivering outstanding customer service to members, prospective members and guests. The role includes greeting members, managing front desk duties such as check-ins, new member sign-ups and tours, and updating member accounts while ensuring the club remains clean and welcoming.

A high school diploma, basic computer skills, and a passion for fitness are preferred, along with punctuality and

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including: answering phones, checking members into the system, new member sign-ups, and tours.
• Facilitate updates to member accounts.
• Respond to member questions and concerns in a timely and professional manner and escalate as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Skills

Customer service

Front desk

Communication

Reliability

Problem solving

Education

High School diploma/GED

Job description

Planet Fitness is seeking a Member Services Representative to create a positive member experience by delivering outstanding customer service to members, prospective members and guests. The role includes greeting members, managing front desk duties such as check-ins, new member sign-ups and tours, and updating member accounts while ensuring the club remains clean and welcoming.

A high school diploma, basic computer skills, and a passion for fitness are preferred, along with punctuality and