Member Services & Front Desk Associate (Gym)

Planet Fitness; Grand Haven (MI); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Growth Opportunities

401K Retirement Fund

Free employee Black Card Membership

Competitive pay

Community outreach events

Zusammenfassung

Planet Fitness in Grand Haven, MI, is seeking a Service Desk Associate to provide excellent member service, manage memberships, and maintain a clean facility. You will interact with members and guests, perform tours for prospects, and handle POS transactions in a welcoming, judgement-free environment.

Ideal candidates have a High School diploma or GED, prior customer service or sales experience, and basic computer literacy. Join a team focused on community and service.

Qualifikationen

• High School Diploma or GED preferred.
• Previous customer service and/or sales experience preferred.
• Previous cleaning/maintenance experience preferred.
• Basic computer literacy.

Aufgaben

• Greet members and guests upon arrival and say goodbye upon departure.
• Monitor club access for members and non-members.
• Answer questions and handle member and guest complaints.
• Sell memberships and write agreements; enter new members into database.
• Operate POS system and collect balances on past due accounts.
• Keep front desk organized and maintain customer service area.
• Schedule fitness training sessions.

Kenntnisse

Phone skills

Communication

Interpersonal skills

Judgment Free Zone

Numerical accuracy

Follow directions

Independence

Teamwork

POS system

Adaptability

Ausbildung

High school diploma or GED

Tools

POS system

Customer database

Jobbeschreibung

Planet Fitness in Grand Haven, MI, is seeking a Service Desk Associate to provide excellent member service, manage memberships, and maintain a clean facility. You will interact with members and guests, perform tours for prospects, and handle POS transactions in a welcoming, judgement-free environment.

Ideal candidates have a High School diploma or GED, prior customer service or sales experience, and basic computer literacy. Join a team focused on community and service.