Gym Front Desk Associate - Member Experience & Perks

Planet Fitness; Hartland Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Same-day pay

Paid time off

Promotional opportunities

PF Black Card Membership

Guest pass for guests

CPR & trainer certifications

Retirement plan with 4% match

Employee Assistance Program

Life insurance

Disability insurance

Volunteer opportunities

Job summary

Planet Fitness is seeking energetic Front Desk Team Members in Hartland, MI. You will greet members, manage sign-ups and guest passes, and maintain a clean, welcoming lobby.

Ideal candidates have high school equivalency, solid computer skills, and excellent communication. The role offers a friendly, non-intimidating environment with opportunities for growth and benefits where applicable.

Qualifications

• Minimum High School Diploma or Equivalent.
• Proficient in basic computer software and member systems.
• Punctual, reliable and capable of multitasking.
• Strong communication, initiative, and teamwork mindset.
• Ability to work a flexible schedule including nights/weekends/holidays.

Responsibilities

• Greet members and guests at the front desk and assist with services.
• Answer phones, take information, and schedule tours or sign-ups.
• Process memberships, cancellations, and rate reviews per policy.
• Maintain front desk area and lobby cleanliness and safety guidelines.
• Assist members with equipment demonstrations and guest passes.
• Adhere to safety, sanitization, and company procedures.

Skills

Basic computer proficiency

Punctuality

Reliability

Initiative

Strong communication skills

Education

High School Diploma or Equivalent

Job description

Planet Fitness is seeking energetic Front Desk Team Members in Hartland, MI. You will greet members, manage sign-ups and guest passes, and maintain a clean, welcoming lobby.

Ideal candidates have high school equivalency, solid computer skills, and excellent communication. The role offers a friendly, non-intimidating environment with opportunities for growth and benefits where applicable.