Member Services & Front Desk Associate

Houston Fitness Partners; Woodlands (WV); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) plan after 12 months

Free PF Black Card gym membership

Growth opportunities

Job summary

Houston Fitness Partners is seeking a Member Services Representative to greet members and guests with energy and professionalism, answer questions, and guide tours of the facility. You will help members find solutions, process transactions, and support sales goals while maintaining clean, welcoming spaces.

Candidates should have 6–12 months of customer service experience, be self-motivated, punctual, and proficient with basic computer tasks.

Qualifications

• Minimum 6–12 months of face-to-face customer service experience.
• Self-starter who takes initiative with minimal direction.
• Must be punctual and dependable with a solid work ethic.
• Basic computer proficiency and ability to manage multiple responsibilities.

Responsibilities

• Greet members/guests with confidence, energy, and professionalism.
• Provide prompt, accurate information and assist callers or visitors.
• Resolve customer concerns with strong communication and problem-solving.
• Conduct tours for prospective members and assist with membership needs.
• Process retail transactions and support sales goals.
• Regularly clean and sanitize the club and equipment.

Skills

Customer service

Self-motivation

Punctual

Basic computer skills

Job description

Houston Fitness Partners is seeking a Member Services Representative to greet members and guests with energy and professionalism, answer questions, and guide tours of the facility. You will help members find solutions, process transactions, and support sales goals while maintaining clean, welcoming spaces.

Candidates should have 6–12 months of customer service experience, be self-motivated, punctual, and proficient with basic computer tasks.