Member Services & Front Desk Associate

Planet Fitness; Bremerton (WA); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401K Retirement Fund (Employer match)

Free Black Card Membership

Growth opportunities

Job summary

Planet Fitness in Bremerton, WA is hiring a Service Desk Associate to welcome members and guests, monitor club access, answer questions, and assist with tours while keeping the front desk and equipment area orderly.

The role involves selling memberships, processing payments at the POS, scheduling fitness sessions, and supporting daily housekeeping. Strong communication, reliability, and basic computer skills are essential, along with a friendly, Judgement Free Zone mindset.

Qualifications

• High School Diploma or GED preferred.
• Previous customer service and/or sales experience preferred.
• Basic computer literacy required.
• Ability to lift up to 60 lbs and perform cleaning tasks.

Responsibilities

• Greet members and guests and manage access.
• Sell memberships, write agreements, and enter data.
• Operate POS system and process payments.
• Schedule fitness sessions and conduct club tours.
• Maintain front desk and club cleanliness.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Education

High School Diploma or GED

Tools

POS System

Job description

Planet Fitness in Bremerton, WA is hiring a Service Desk Associate to welcome members and guests, monitor club access, answer questions, and assist with tours while keeping the front desk and equipment area orderly.

The role involves selling memberships, processing payments at the POS, scheduling fitness sessions, and supporting daily housekeeping. Strong communication, reliability, and basic computer skills are essential, along with a friendly, Judgement Free Zone mindset.