Member Services & Financial Solutions Specialist

Education Credit Union; Amarillo (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Education Credit Union in Amarillo, TX seeks a Member Service Specialist to deliver outstanding service and assist members with financial needs. You will perform teller tasks, advise on ECU products, and help with account openings, while guiding members toward learning and living better financially.

The role emphasizes accurate processing, friendly communication, and teamwork to ensure a positive member experience and timely handling of transactions.

Qualifications

• Knowledge of basic word processing and spreadsheet applications.
• Understanding of credit union products and services.
• One to two years of related experience.
• Excellent communication, analytical, and detail-oriented abilities.

Responsibilities

• Interview members to gather information and explain ECU financial services.
• Process deposits, withdrawals, transfers, and loan payments.
• Assist with opening or closing accounts and related services.
• Promote ECU products based on member needs.
• Resolve account discrepancies and respond to member inquiries.

Skills

Excellent communication

Analyze accounts

Attention to detail

Well organized

Teach others

Education

High School graduate

Job description

Education Credit Union in Amarillo, TX seeks a Member Service Specialist to deliver outstanding service and assist members with financial needs. You will perform teller tasks, advise on ECU products, and help with account openings, while guiding members toward learning and living better financially.

The role emphasizes accurate processing, friendly communication, and teamwork to ensure a positive member experience and timely handling of transactions.