Member Services Banking Specialist

Paycom - ATS; Longview (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Paycom - ATS in Longview, TX is seeking a personable Financial Service Representative to serve members by opening and closing accounts, answering inquiries about Credit Union services, and performing routine maintenance with accuracy and kindness.

This role includes cross-selling products, handling teller duties, safeguarding member information, and staying informed about all credit union policies. Strong communication and Math skills are essential for success.

Qualifications

• High school diploma or equivalent.
• 1–3 years banking experience preferred.
• Excellent communication and public relations skills.
• Proficiency with computer applications and 10-key.

Responsibilities

• Open and close deposit accounts and determine member needs for membership eligibility.
• Respond to member inquiries and cross-sell products and services.
• Service existing member accounts, including transfers, balances, and maintenance.
• Perform teller duties: cashing checks, deposits, loan payments, and balancing cash drawer.
• Maintain knowledge of all products, policies, and procedures; attend trainings.
• Safeguard member information and ensure confidentiality in all interactions.
• Promote professional service and assist other departments as needed.

Skills

Communication skills

Public relations

Computer skills

Math / bookkeeping

Education

High school diploma

Tools

10-key

Job description

Paycom - ATS in Longview, TX is seeking a personable Financial Service Representative to serve members by opening and closing accounts, answering inquiries about Credit Union services, and performing routine maintenance with accuracy and kindness.

This role includes cross-selling products, handling teller duties, safeguarding member information, and staying informed about all credit union policies. Strong communication and Math skills are essential for success.