Member Services & Engagement Desk

YMCA of Central Stark County (Ohio); Uniontown (OH); On-site; USD 15,000 - 18,000; Part time

Job summary

YMCA of Central Stark County (Ohio) is seeking a part-time Member Services team member in Uniontown. This role supports the Y mission by delivering excellent service to members, guests, and program participants, responding to needs, and promoting memberships and programs.

Typical hours are 15–20 per week, with weekday afternoon shifts and two weekend shifts monthly. The position emphasizes welcoming others, listening, problem solving, and connecting people to YMCA offerings.

Qualifications

• Eagerness to welcome, connect, and engage with others.
• Strong listener with the ability to empathize and problem solve.
• Ability to relate effectively to diverse groups of people.
• Previous customer service, sales, or related experience.

Responsibilities

• Provides excellent service to members, guests, and program participants contributing to member engagement.
• Handles and resolves concerns.
• Promotes and sells memberships and programs.
• Builds relationships and helps connect community members to the YMCA.

Skills

Welcoming demeanor

Active listening

Empathy & problem solving

Customer service experience

Job description

YMCA of Central Stark County (Ohio) is seeking a part-time Member Services team member in Uniontown. This role supports the Y mission by delivering excellent service to members, guests, and program participants, responding to needs, and promoting memberships and programs.

Typical hours are 15–20 per week, with weekday afternoon shifts and two weekend shifts monthly. The position emphasizes welcoming others, listening, problem solving, and connecting people to YMCA offerings.