Member Services Desk & Sales Associate

Paycom - ATS; Frederick (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401K Retirement Fund (Employer match)

Free Black Card Membership

Job summary

Ohana Growth Partners seeks a Service Desk Associate for a Planet Fitness club to deliver exceptional member service and support daily operations. The role includes greeting members, handling inquiries, selling memberships, processing enrollments, operating the POS system, and maintaining clean facilities.

Flexibility to assist with training and club maintenance is required. The position emphasizes customer service, teamwork, and adherence to the Judgment Free Zone brand standard in a fast-paced

Qualifications

• Excellent phone, communication, and interpersonal skills.
• Ability to follow directions and maintain composure in difficult situations.
• Basic computer literacy and ability to operate POS systems.

Responsibilities

• Greet members and guests; monitor club access.
• Sell memberships and process new member enrollments.
• Operate front desk, schedule training appointments, and perform housekeeping duties.

Skills

Phone skills

Communication

Interpersonal skills

Numerical accuracy

Independent work

Education

High School Diploma or GED

Tools

POS system

Job description

Ohana Growth Partners seeks a Service Desk Associate for a Planet Fitness club to deliver exceptional member service and support daily operations. The role includes greeting members, handling inquiries, selling memberships, processing enrollments, operating the POS system, and maintaining clean facilities.

Flexibility to assist with training and club maintenance is required. The position emphasizes customer service, teamwork, and adherence to the Judgment Free Zone brand standard in a fast-paced