Member Services Concierge - Gym Front Desk & Wellness

Gold's Gym; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Gym Membership

Free uniforms

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Free gym membership

Job summary

Gold’s Gym is seeking a front desk associate to greet and direct members, guests and staff, answer inquiries, and perform administrative tasks at the front desk. You will prepare smoothies, ring up retail and supplements, and help with gym operations while delivering excellent customer service.

The role requires friendly communication, basic computer skills, and a willingness to contribute to a team-focused fitness environment.

Qualifications

• Excellent customer service and communication skills.
• Able to help with account issues and member inquiries.
• Basic computer skills for POS and member management.

Responsibilities

• Greet members and assist with account issues.
• Make smoothies at the smoothie bar.
• Perform cleaning duties and maintain front desk area.
• Ring up POS items for retail and supplements.
• Operate tanning and massage beds for members.

Skills

Customer service

Communication

Basic computer skills

Job description

Gold’s Gym is seeking a front desk associate to greet and direct members, guests and staff, answer inquiries, and perform administrative tasks at the front desk. You will prepare smoothies, ring up retail and supplements, and help with gym operations while delivering excellent customer service.

The role requires friendly communication, basic computer skills, and a willingness to contribute to a team-focused fitness environment.