Member Services Concierge & Front Desk (Club Ambassador)

Ardsley Country Club; Village of Ardsley (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Ardsley Country Club in New York seeks an energetic Member Services receptionist to be the first point of contact for members. You will handle front desk duties and provide administrative support to member services, F&B, and the executive office.

The role requires strong communication and interpersonal skills, reliability, and the ability to multi-task in a busy club environment; prior guest relations experience is a plus, with opportunities to help organize events and maintain member

Qualifications

• Regular, reliable and punctual attendance.
• Intermediate to advanced computer skills.
• Excellent communication, interpersonal and organizational skills.
• Ability to multi-task and manage time effectively.
• Must be a team player.
• Food and Beverage background is a plus.
• Job Type: Full-time

Responsibilities

• Host front desk and be an ambassador for the club as it primary member point of contact.
• Provide administrative support to member services and General Manager's office.
• Assist members with basic questions and direct them to appropriate department head if necessary.
• Take reservations for member events and regular dining.
• Maintain all Member communication files and ensure website information is current and accurate.
• Update the website and all member communications - club calendar, emails and flyers for events.
• Assist in other office duties as needed - mailings; answering the phone, etc.
• Develop and maintain current office procedures.
• Performs other duties as required.
• Maximize office productivity through proficient use of software (Canva, Microsoft Office 365 including Outlook, Word, Excel, Publisher & PowerPoint).
• Assist as welcome host during busy events as needed in season.

Skills

Customer Service

Hospitality

Communication

Interpersonal Skills

Organizational Skills

Time Management

Multi-tasking

Education

College preferred

Tools

Canva

Microsoft Office 365

Outlook

Word

Excel

Publisher

PowerPoint

Job description

Ardsley Country Club in New York seeks an energetic Member Services receptionist to be the first point of contact for members. You will handle front desk duties and provide administrative support to member services, F&B, and the executive office.

The role requires strong communication and interpersonal skills, reliability, and the ability to multi-task in a busy club environment; prior guest relations experience is a plus, with opportunities to help organize events and maintain member