Front Desk Receptionist

Ardsley Country Club; Village of Ardsley (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

Ardsley Country Club in New York seeks an energetic Member Services receptionist to be the first point of contact for members. You will handle front desk duties and provide administrative support to member services, F&B, and the executive office.

The role requires strong communication and interpersonal skills, reliability, and the ability to multi-task in a busy club environment; prior guest relations experience is a plus, with opportunities to help organize events and maintain member

Qualifications

• Regular, reliable and punctual attendance.
• Intermediate to advanced computer skills.
• Excellent communication, interpersonal and organizational skills.
• Ability to multi-task and manage time effectively.
• Must be a team player.
• Food and Beverage background is a plus.
• Job Type: Full-time

Responsibilities

• Host front desk and be an ambassador for the club as it primary member point of contact.
• Provide administrative support to member services and General Manager's office.
• Assist members with basic questions and direct them to appropriate department head if necessary.
• Take reservations for member events and regular dining.
• Maintain all Member communication files and ensure website information is current and accurate.
• Update the website and all member communications - club calendar, emails and flyers for events.
• Assist in other office duties as needed - mailings; answering the phone, etc.
• Develop and maintain current office procedures.
• Performs other duties as required.
• Maximize office productivity through proficient use of software (Canva, Microsoft Office 365 including Outlook, Word, Excel, Publisher & PowerPoint).
• Assist as welcome host during busy events as needed in season.

Skills

Customer Service

Hospitality

Communication

Interpersonal Skills

Organizational Skills

Time Management

Multi-tasking

Education

College preferred

Tools

Canva

Microsoft Office 365

Outlook

Word

Excel

Publisher

PowerPoint

Job description

Ardsley Country Club is looking for an energetic individual to assist in the Member Services department. The position is the primary point of contact for all member interaction. This individual would handle all receptionist duties and also provide administrative support to the member services, Food & Beverage department as well as the executive office. Strong communication and interpersonal skills are a must.

Responsibilities and Duties:

• Host front desk and be an ambassador for the club as it primary member point of contact.
• Provides administrative support to member services and General Manager's office
• Assist members with basic questions and directs them to appropriate department head if necessary.
• Takes reservations for member events and regular dining
• Maintain all Member communication files as well as insure all information website is current and accurate.
• Responsible for updating the website and all member communications - club calendar, emails and flyers for events
• Assist in other office duties as needed - mailings; answering the phone, etc
• Develops and maintains current office procedures.
• Performs other duties as required.
• Maximizes office productivity through proficient use of appropriate software applications. (Canva, Microsoft Office 365 to include Outlook, Word, Excel, Publisher & Power point)
• Assist with as welcome host during busy events as needed in season.

Other Qualifications:

• Regular, reliable and punctual attendance.
• Intermediate to advanced computer skills
• Must have excellent communication, interpersonal and organizational skills. Ability to compose letters and to facilitate phone calls and general inquiries sensibly. Must be able to multi-task and have excellent time management skills
• Must be able to think ahead and do things on your own
• Must have previous experience with guest relations
• Must be a team player
• Food and Beverage background is a plus
• Job Type:Full-time

Required experience:

• Customer Service: 2 year
• Hospitality: 1 year

Required education:

• College preferred

Work Schedule:

Wednesday-Sunday -10am until 7pm