Luxury Front Desk & Membership Ambassador

BoF Careers; New York (NY); On-site; USD 40,000 - 65,000; Full time

Job summary

Arlettie, a luxury private sales brand, seeks a Front of House Associate / Membership Ambassador in New York. You will deliver a warm, polished welcome and guide clients through the showroom experience while presenting our exclusive membership program.

The role requires an elegant, non-pushy approach to sales, strong interpersonal skills, and weekend availability. Experience in hospitality or luxury retail is highly valued.

Qualifications

• Experience in hospitality, retail, luxury, events, front-of-house, or sales.
• Weekend availability is required and consistency across the month is valued.
• First point of contact for clients with a warm, professional demeanor.
• Ability to present and promote membership offerings clearly and persuasively.

Responsibilities

• Welcome clients with a warm, professional and genuine attitude.
• Register and assist clients at the entrance and manage showroom flow.
• Present and promote membership, identify opportunities to convert visitors.
• Drive membership sales and meet individual and team targets.
• Answer client questions and explain benefits of Arlettie membership.
• Maintain high service levels and brand image at all times.
• Collaborate with sales and showroom teams for a seamless journey.
• Share customer feedback to improve the welcome and membership experience.

Skills

Customer-oriented

Outgoing

Persuasive selling

Fast thinking

Luxury service

Team player

Target oriented

Job description

Arlettie, a luxury private sales brand, seeks a Front of House Associate / Membership Ambassador in New York. You will deliver a warm, polished welcome and guide clients through the showroom experience while presenting our exclusive membership program.

The role requires an elegant, non-pushy approach to sales, strong interpersonal skills, and weekend availability. Experience in hospitality or luxury retail is highly valued.