Member Services Concierge – Front Desk

Planet Fitness - PF Baseline Fitness; West Des Moines (IA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Short Term Disability Insurance

Accident Insurance

Pet Insurance

Advancement Opportunities

Job summary

A well-known fitness franchise is seeking a Customer Service Representative in West Des Moines, Iowa. This role involves greeting members, managing front desk tasks, and maintaining club cleanliness. Ideal candidates should possess strong customer service skills and basic computer proficiency. The position offers a range of benefits, including a free membership and advancement opportunities. Join a supportive team dedicated to an excellent customer experience.

Qualifications

• Strong customer service skills required.
• Basic computer proficiency.
• Must have honesty and good work ethic.

Responsibilities

• Greet and meet potential members to provide excellent customer service.
• Handle front desk tasks including answering calls and assisting with member check-ins.
• Maintain cleanliness and address member service issues.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

A well-known fitness franchise is seeking a Customer Service Representative in West Des Moines, Iowa. This role involves greeting members, managing front desk tasks, and maintaining club cleanliness. Ideal candidates should possess strong customer service skills and basic computer proficiency. The position offers a range of benefits, including a free membership and advancement opportunities. Join a supportive team dedicated to an excellent customer experience.