Member Experience & Sales Associate

Planet Fitness; Dubuque (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

A popular fitness franchise is seeking a Customer Service Representative in Dubuque, Iowa, to deliver exceptional service to members and guests. Your responsibilities include greeting potential members, handling front desk inquiries, and resolving member service questions. The ideal candidate will have strong customer service skills, basic computer knowledge, and a solid work ethic. Benefits include a free membership for you and a friend, insurance options, and advancement opportunities in the organization.

Qualifications

• Honesty and integrity in all work-related interactions.
• Ability to provide excellent customer service to all members and guests.
• Proficiency in basic computer operations to assist with member accounts.

Responsibilities

• Greet potential members to create a welcoming experience.
• Assist with front desk tasks like phone inquiries and member check-ins.
• Resolve member service issues efficiently and effectively.

Skills

Strong customer service skills

Basic computer proficiency

Good work ethic

Job description

A popular fitness franchise is seeking a Customer Service Representative in Dubuque, Iowa, to deliver exceptional service to members and guests. Your responsibilities include greeting potential members, handling front desk inquiries, and resolving member service questions. The ideal candidate will have strong customer service skills, basic computer knowledge, and a solid work ethic. Benefits include a free membership for you and a friend, insurance options, and advancement opportunities in the organization.