Member Services Associate - Front Desk (Free Membership)

Planet Fitness - PF Baseline Fitness; Waterloo (IA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

A leading fitness company in Waterloo, Iowa is seeking a Customer Service Representative to provide excellent service to members. The role involves greeting potential members, handling front desk tasks, and ensuring a friendly environment. Candidates should have strong customer service skills and basic computer proficiency. This position offers opportunities for advancement and a variety of benefits including health insurance and free membership.

Qualifications

• Ability to stand and walk at least 75% of the shift.
• Must be able to talk in person or on the phone at least 75% of the shift.
• Must be able to lift to 50 lbs. less than 30% of the time.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks.
• Answer phone calls in a polite and friendly manner.

Skills

Strong customer service skills

Basic computer proficiency

Honesty and good work ethic

Job description

A leading fitness company in Waterloo, Iowa is seeking a Customer Service Representative to provide excellent service to members. The role involves greeting potential members, handling front desk tasks, and ensuring a friendly environment. Candidates should have strong customer service skills and basic computer proficiency. This position offers opportunities for advancement and a variety of benefits including health insurance and free membership.