Part-Time Membership Concierge & Community Champion

YMC

Fort Wayne (IN)

On-site

USD 16,000 - 17,000

Part time

2 days ago

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Benefits offered by this job

Free individual membership or 50% off

50% off family membership

50% discounted programs for you and a/

Childwatch up to four hours

50% discount on before/after school &夏

Job summary

The Renaissance Pointe YMCA is seeking a part-time Membership Services Representative to welcome and assist members, acting as a friendly ambassador for the YMCA. You will deliver high-quality service in person and by phone, ensuring member needs are met in a diverse community.

Responsibilities include building relationships, maintaining satisfaction, and communicating effectively. This role offers flexible scheduling and a chance to contribute to community empowerment within the YMCA in Fort

Qualifications

At least 16 years old.
If 18 or older, must have a high school diploma, GED, or equivalent.
Reliable transportation to and from work.
Demonstrates effective communication and customer service skills. Dependable, reliable, self-motivated, and able to handle stress well.
Attentive to details, organized, and proficient at clerical and computer skills.
Ability to relate to, welcome, and communicate with diverse groups of people.

Responsibilities

Connect: Build effective, authentic relationships with members.
Serve: Maintain member satisfaction and communication needs personally yet professionally.
Deliver: Provide friendly service to members on the phone and in the facility.