Member Services Associate - Gym Front Desk

Kingsland Fitness, LLC; Kingsland (GA); On-site; USD 15,000 - 17,000; Full time

Job summary

Kingsland Fitness, LLC is seeking a(Member Services Representative) to create a positive member experience at our Kingsland club. You will welcome members and guests, handle front desk activities, answer questions, and help sign up new members while maintaining a clean, welcoming environment.

The role emphasizes customer service, reliability, and teamwork in a fitness-focused setting, with duties including daily tasks and occasional special projects as needed.

Qualifications

• 18 years or older.
• HS diploma or GED equivalent.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability.
• Ability to work independently and in a team.
• Positive, upbeat attitude and passion for fitness.
• Excellent listening and problem-solving skills.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Answer phones, guide tours, sign up new members and process payments.
• Assist the Club Manager by counting the drawer as needed.
• Update member accounts and respond to questions promptly.
• Maintain club cleanliness and complete daily tasks.
• Perform other duties as needed based on club needs.

Skills

Customer service

Basic computer

Punctuality

Teamwork

Positive attitude

Fitness passion

Education

High School diploma or GED

Tools

Front desk software

POS system

Job description

Kingsland Fitness, LLC is seeking a(Member Services Representative) to create a positive member experience at our Kingsland club. You will welcome members and guests, handle front desk activities, answer questions, and help sign up new members while maintaining a clean, welcoming environment.

The role emphasizes customer service, reliability, and teamwork in a fitness-focused setting, with duties including daily tasks and occasional special projects as needed.