Member Services Associate — Frontline Banking

State Employees' Credit Union; Fayetteville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

State Employees' Credit Union is hiring an Associate Member Services Representative to provide frontline member service and learn branch operations. You will respond to inquiries in person, by phone, and online, process transactions, balance cash drawers, and assist with basic account origination and maintenance under supervision.

This entry-level role requires a high school diploma or GED, strong communication skills, and reliability.

Qualifications

• High school diploma or GED required.
• Strong communication skills and ability to interact with members professionally.
• Ability to handle cash, balance cash drawer, and follow procedures.

Responsibilities

• Greet and assist members in person, on the phone, and via digital channels.
• Process transactions and balance a cash drawer according to standards.
• Support basic account origination and maintenance under supervision.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or GED

Tools

CXone

Job description

State Employees' Credit Union is hiring an Associate Member Services Representative to provide frontline member service and learn branch operations. You will respond to inquiries in person, by phone, and online, process transactions, balance cash drawers, and assist with basic account origination and maintenance under supervision.

This entry-level role requires a high school diploma or GED, strong communication skills, and reliability.