Member Services Associate – Front Desk Concierge

Columbusjcc; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

The Jewish Community Center of Greater Columbus, in Ohio, is hiring for the Member Services Support Staff position. This role is crucial in welcoming members and ensuring their satisfaction through exceptional customer service. Responsibilities include managing member databases, processing transactions, and assisting guests with inquiries.

Ideal candidates will have a GED or High School Diploma, with at least one year of relevant experience. A passion for community interaction and high standards of professionalism are key to this role.

Qualifications

• 1+ year of experience as a front desk receptionist, preferably in a hospitality environment.

Responsibilities

• Receive and welcome members and visitors to the JCC.
• Confirm membership status for passes and program registration.
• Manage point of sale transactions accurately.
• Provide outstanding customer service in a friendly manner.

Skills

Outstanding customer service

Multi-tasking

Communication with diverse populations

Organization and attention to detail

Computer proficiency

Education

GED required, High School Diploma preferred

Job description

The Jewish Community Center of Greater Columbus, in Ohio, is hiring for the Member Services Support Staff position. This role is crucial in welcoming members and ensuring their satisfaction through exceptional customer service. Responsibilities include managing member databases, processing transactions, and assisting guests with inquiries.

Ideal candidates will have a GED or High School Diploma, with at least one year of relevant experience. A passion for community interaction and high standards of professionalism are key to this role.