Member & Guest Experience Concierge (Welcome Desk)

Jewish Community Center of Greater Baltimore; Baltimore (MD); On-site; USD 17,047 - 24,280; Part time

Job summary

The Jewish Community Center of Greater Baltimore is seeking a Member and Guest Services Welcome Desk Associate in Baltimore, MD. This role involves delivering exceptional customer service, managing check-in processes, and conducting point-of-sale transactions. Ideal candidates will possess a high school diploma, a strong customer-centered approach, and at least two years of experience in hospitality or customer service. The position is part-time with a pay rate of $15.00 per hour and emphasizes a welcoming and inclusive workplace culture.

Qualifications

• Minimum of 2 years of experience in customer service, sales-oriented, or hospitality positions.
• Must be proficient with technology, including email and Microsoft Office.
• Ability to learn new systems with ease.

Responsibilities

• Deliver high-quality customer service to all members and guests.
• Handle point-of-sale transactions and reconciliate daily finances.
• Maintain cleanliness and organization of the workspace.

Skills

Customer-centered approach

Strong communication skills

Multitasking ability

Proficient with technology

Education

High school diploma or equivalent

College degree preferred

Job description

The Jewish Community Center of Greater Baltimore is seeking a Member and Guest Services Welcome Desk Associate in Baltimore, MD. This role involves delivering exceptional customer service, managing check-in processes, and conducting point-of-sale transactions. Ideal candidates will possess a high school diploma, a strong customer-centered approach, and at least two years of experience in hospitality or customer service. The position is part-time with a pay rate of $15.00 per hour and emphasizes a welcoming and inclusive workplace culture.