Member Experience Specialist (Front Desk & Services)

Crunch; Columbus (GA); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Gym Membership

Opportunity for advancement

Training & development

Employee discounts

Resumo da oferta

Talentify’s Columbus gym seeks a friendly Member Services Representative to welcome members and guests, handle check-ins, answer questions, and promote services. You will coordinate front desk operations and assist with billing and scheduling while upholding a professional, engaging atmosphere.

The role emphasizes strong communication, multis-tasking, and teamwork in a fast-paced fitness club. Previous customer service or hospitality experience is preferred, and a high school diploma is

Qualificações

• High school diploma or equivalent (GED) required.
• Prior customer service, hospitality, retail, or front desk experience preferred.
• Strong interpersonal, communication, and problem-solving skills.

Responsabilidades

• Greet members and guests in a friendly, professional manner.
• Check in members and guests accurately and efficiently.
• Promote club services and communicate events and promotions.
• Process payments for club amenities and services.
• Schedule member services (tanning, hydro-massage, etc.).
• Maintain a clean, professional front desk area.

Conhecimentos

Customer service

Communication

Multitasking

Front desk experience

Formação académica

High school diploma

Ferramentas

Club management software

POS systems

Descrição da oferta de emprego

Talentify’s Columbus gym seeks a friendly Member Services Representative to welcome members and guests, handle check-ins, answer questions, and promote services. You will coordinate front desk operations and assist with billing and scheduling while upholding a professional, engaging atmosphere.

The role emphasizes strong communication, multis-tasking, and teamwork in a fast-paced fitness club. Previous customer service or hospitality experience is preferred, and a high school diploma is