Member Services Associate — Flexible Schedule & Growth Path

Planet Fitness - PF Baseline Fitness; Clinton (IA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Dollars for Scholars Program

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Voluntary Life Insurance

HSA

Job summary

Planet Fitness - PF Baseline Fitness in Clinton, IA is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience through friendly, responsive service at the front desk.

You will greet prospective members, handle sign-ups and tours, manage membership changes, answer questions, and keep the club neat and welcoming while supporting the Club Manager and team.

Qualifications

• Honesty and a strong work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and assist potential members to create a positive experience.
• Handle front desk tasks: answer calls, take info calls and tours, assist member check-ins and sign-ups.
• Resolve member services questions and forward to appropriate supervisor.
• Maintain neatness and cleanliness of the club.

Skills

Customer service

Computer literacy

Honesty

Job description

Planet Fitness - PF Baseline Fitness in Clinton, IA is seeking a Customer Service Representative to drive new member sales and deliver a superior member experience through friendly, responsive service at the front desk.

You will greet prospective members, handle sign-ups and tours, manage membership changes, answer questions, and keep the club neat and welcoming while supporting the Club Manager and team.