Member Services Champion Flexible Schedule & Free Membership

ComForCare Home Care (Raleigh, NC); Bismarck (ND); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Membership for self and onefamily

Health, Dental and Vision Insurance

Employee discounts

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to welcome members and guests, drive new member sales, and ensure an exceptional member experience. You will handle front desk tasks, tours, sign-ups, and inquiries while maintaining a welcoming environment.

Responsibilities include assisting with check-ins, addressing questions, and escalating issues to leadership as needed. A positive attitude and solid customer service background are essential.

Qualifications

• Honesty and good work ethic required.
• Strong customer service skills expected.
• Basic computer proficiency required.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks.
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty and good work ethic

Strong customer service

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to welcome members and guests, drive new member sales, and ensure an exceptional member experience. You will handle front desk tasks, tours, sign-ups, and inquiries while maintaining a welcoming environment.

Responsibilities include assisting with check-ins, addressing questions, and escalating issues to leadership as needed. A positive attitude and solid customer service background are essential.