Member Services Associate - Afternoon/Evening Front Desk

First National Bankers Bank; Hermitage (Mercer County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Dental insurance

Job summary

Planet Fitness in Hermitage, PA is seeking a motivated Member Services Representative to deliver a superior, friendly member experience. You will handle inquiries, enroll new members, process payments, and maintain a clean, welcoming club environment; bilingual English/Spanish encouraged.

This full-time afternoon/evening role requires on-site work, a professional demeanor, and commitment to safety and cleanliness.

Qualifications

• Must be 18 years or older.
• Must work on-site; this is not a remote position.
• CPR/AED and tanning certifications required within specified timeframes.
• Bilingual English/Spanish encouraged.

Responsibilities

• Greet members and guests professionally to create a welcoming club experience.
• Assist with memberships, questions, billing, and sign-ups.
• Process memberships, cancellations, and payments accurately.
• Maintain cleanliness and safety throughout the facility.

Skills

Customer service

Bilingual English/Spanish

On-site work

Professional demeanor

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness in Hermitage, PA is seeking a motivated Member Services Representative to deliver a superior, friendly member experience. You will handle inquiries, enroll new members, process payments, and maintain a clean, welcoming club environment; bilingual English/Spanish encouraged.

This full-time afternoon/evening role requires on-site work, a professional demeanor, and commitment to safety and cleanliness.