Member Services & Admin Coordinator

AAA Mountain West Group; Paradise Valley (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

PTO first year

Sundays off

Best in class benefits

401K matching

Tuition reimbursement

AAA Membership

Employee discounts

Brand with 120+ years

Job summary

AAA Mountain West Group in Paradise Valley, AZ is seeking a team member to coordinate passenger transportation during vehicle repairs, support records, and assist service operations.

Responsibilities include handling repair orders, phone support, invoicing, and occasional travel. A high school diploma and 2 years in retail/sales/service are required, with a valid driver’s license and clean driving record.

Qualifications

• High School diploma or equivalent certification (GED).
• Two years’ experience in retail/sales/service industry required.
• Valid driver license and acceptable driving record.

Responsibilities

• Arrange and/or administer transportation of customers during the repair of their vehicles via rideshare, rental or company vehicle.
• Performs needed clerical or administrative duties to support accurate record keeping and secure storage of documents within the location; receive parts and process returns.
• Create, modify and finalize repair orders in the shop management system to act as a backup when Services Advisors are not available.
• Answer phones when necessary.
• Assist with invoicing and processing payments when necessary.
• Other duties as assigned by manager.
• Note: May require travel to different locations on an as needed basis.

Skills

Communication

Organization

Negotiation

Scheduled hours

Math & Computers

Member service focus

Education

High School diploma or GED

Tools

Word processing

Spreadsheets

Web browsers

Email

Job description

AAA Mountain West Group in Paradise Valley, AZ is seeking a team member to coordinate passenger transportation during vehicle repairs, support records, and assist service operations.

Responsibilities include handling repair orders, phone support, invoicing, and occasional travel. A high school diploma and 2 years in retail/sales/service are required, with a valid driver’s license and clean driving record.