Member Services & Transportation Specialist

Aaa-Mountain-West-Group-1; Phoenix (AZ); Sur place; USD 38 000 - 58 000; Plein temps

Avantages offerts par ce poste

Paid holidays

PTO 11–17 days first year

PTO 22 days second year

Medical, dental, vision

Wellness program

401K Matching

Tuition reimbursement

AAA Membership

Employee discounts

Résumé du poste

AAA in Phoenix, AZ is seeking an associate to coordinate vehicle transportation, handle clerical record keeping, and support the shop with orders and invoicing. A strong focus on service and organization will help ensure smooth customer experiences.

The role requires effective communication, basic math and computer skills, and a valid driver license. Enjoy benefits like holidays, PTO, and a 401K matching program in a stable, trusted brand.

Qualifications

• High School diploma or equivalent certification.
• Two years’ experience in retail/sales/service industry.

Responsabilités

• Arrange and/or administer transportation of customers during the repair of their vehicles via rideshare, rental or company vehicle.
• Perform clerical duties to support accurate record keeping and secure storage of documents.
• Receive parts and process returns.
• Create, modify and finalize repair orders in the shop management system.
• Answer phones when necessary.
• Assist with invoicing and processing payments when necessary.
• Other duties as assigned by manager.

Connaissances

Communication skills

Organization

Negotiation

Math skills

Computer skills

Formation

High School diploma or equivalent

Outils

Shop management system

Word processing

Spreadsheets

Email

Web browsers

Description du poste

AAA in Phoenix, AZ is seeking an associate to coordinate vehicle transportation, handle clerical record keeping, and support the shop with orders and invoicing. A strong focus on service and organization will help ensure smooth customer experiences.

The role requires effective communication, basic math and computer skills, and a valid driver license. Enjoy benefits like holidays, PTO, and a 401K matching program in a stable, trusted brand.