Remote Insurance Services Specialist - Retention & Support

AAA Mountain West Group; Clinton (UT); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

401k matching

Medical, Dental, Vision

Paid Holidays

Paid Time Off

Tuition Reimbursement

Free AAA Classic Membership

AAA product discounts

Collaborative environment

Great pay

Job summary

AAA Mountain West Group is seeking an Insurance Service Support Associate to help Members keep their accounts in good standing and ensure coverage and emergency road service are available when needed.

You will work with partner carriers to identify needs, explain value, quote, bind and issue policies, while tracking interactions and pursuing retention opportunities in a fast-paced environment. Must live in Arizona or Utah and obtain required licenses within 60 days.

Qualifications

• Active Property & Casualty License or Personal Lines License preferred.
• High school diploma or GED required.
• One year of sales, retention or customer service experience.
• Acquire unrestricted licenses required to sell Insurance and Membership products within 60 days of starting or expansion of the area.

Responsibilities

• Services all partner insurance policies.
• Conducts policy and product reviews to maximize value and options; quotes, binds, and issues policies.
• Uses sales techniques to identify customer needs, retain Members, and overcome objections to close sales.
• Ensures accurate and timely tracking of all customer interactions and actions.
• Identifies process improvement opportunities and implements best practices.

Skills

Communication skills

Sales experience

Customer service

MS Office

Bilingual preferred

Education

High school diploma or GED

Property & Casualty License preferred

Personal Lines License preferred

Job description

AAA Mountain West Group is seeking an Insurance Service Support Associate to help Members keep their accounts in good standing and ensure coverage and emergency road service are available when needed.

You will work with partner carriers to identify needs, explain value, quote, bind and issue policies, while tracking interactions and pursuing retention opportunities in a fast-paced environment. Must live in Arizona or Utah and obtain required licenses within 60 days.