Member Service & Teller Specialist

Kids for the Future; Neillsville (WI); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Disability insurance

Floating and paid holidays

Health insurance

Health savings account

Life & AD&D insurance, employer paid

Long-term disability insurance, payer

Mental health time off

Paid time off (PTO)

Profit sharing

Short-term disability insurance, payer

Job summary

Simplicity Credit Union in Neillsville, WI is hiring a full-time Member Service Representative (MSR) to provide a friendly atmosphere, perform basic teller transactions, and resolve member questions while promoting products and services.

As part of the front-line Service Team, you will handle deposits, withdrawals, transfers, debit cards, and online banking setup, with opportunities to sales through service and earn incentive payouts.

Qualifications

• High school education or GED and 6 months to 2 years of customer service experience required.
• Ability to remain calm and patient in stressful situations.
• Friendly and professional representation of the credit union.

Responsibilities

• Provide basic teller services in person, drive-thru, night drop, and mail.
• Identify opportunities to promote additional services to improve members' financial lives (sales through service).
• Process wire transfers, minor option changes, and open savers sweepstakes.
• Ensure accuracy in all transactions and maintain strong customer relationships.
• Collaborate with departments to promote the credit union's values and mission.

Skills

Customer service experience

Friendly demeanor

Attention to detail

Calm under pressure

Team player

Education

High school diploma or GED

Job description

Simplicity Credit Union in Neillsville, WI is hiring a full-time Member Service Representative (MSR) to provide a friendly atmosphere, perform basic teller transactions, and resolve member questions while promoting products and services.

As part of the front-line Service Team, you will handle deposits, withdrawals, transfers, debit cards, and online banking setup, with opportunities to sales through service and earn incentive payouts.