Member Relationship & Growth Specialist

Kids for the Future; Neillsville (WI); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Disability insurance

Floating and paid holidays

Health insurance

Healthsavings account

Life & AD&D insurance

Long-term disability insurance

Mental health time off

Paid time off

Profit sharing

Short-term disability insurance

Job summary

Simplicity Credit Union in Neillsville is seeking a Member Relationship Representative to deliver exceptional member service and onboarding. You will resolve questions across products and services, while projecting a positive image for the branch.

The role emphasizes onboarding new members, increasing relationships, and meeting sales targets within a friendly, collaborative team environment at the Neillsville Branch.

Qualifications

• High school diploma or GED and 1–3 years of similar or related experience.
• Strong analytical skills with attention to detail.
• Friendly and professional demeanor, able to represent the Credit Union.

Responsibilities

• Onboard new members and grow member relationships with existing members.
• Issue new accounts, process loans, and assist with lending inquiries.
• Conduct follow-up via phone, email, or text according to member preference.
• Meet branch sales goals and promote products and services.

Skills

Analytical skills

Attention to detail

Communication

Customer service

Self-motivation

Adaptability

Education

High school diploma or GED

1–3 years related experience

Job description

Simplicity Credit Union in Neillsville is seeking a Member Relationship Representative to deliver exceptional member service and onboarding. You will resolve questions across products and services, while projecting a positive image for the branch.

The role emphasizes onboarding new members, increasing relationships, and meeting sales targets within a friendly, collaborative team environment at the Neillsville Branch.