Member Service Teller – Build Trust & Banking Impact

University Federal Credit Union; Austin (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

University Federal Credit Union is seeking a Full-Time Teller in Austin, TX. You will greet members, process transactions, and provide friendly service while identifying needs and guiding product options. This role emphasizes accurate handling of deposits, transfers, and account updates within a standards-driven branch environment.

We value teamwork, dependable service, and compliance with regulations. The position requires six months of cash handling and customer service experience, with

Qualifications

• Six (6) months of Teller or cash handling experience.
• Six (6) months of customer service experience.
• Must pass pre-employment background screening.
• English/Spanish bilingual preferred.
• Credit Union experience is a plus.

Responsibilities

• Greet members and explain basic products and services.
• Maintain branch appearance and assist with account maintenance.
• Process transactions, deposits, and checks.
• Resolve member issues and respond to questions.
• Adhere to policies and regulatory requirements.

Skills

Relationship building

Active listening

Verbal communication

Written communication

Attention to detail

Teamwork

Education

High School Diploma or GED

Bachelor’s Degree in Business or Finance-related field may substitute

Tools

Microsoft Office

Job description

University Federal Credit Union is seeking a Full-Time Teller in Austin, TX. You will greet members, process transactions, and provide friendly service while identifying needs and guiding product options. This role emphasizes accurate handling of deposits, transfers, and account updates within a standards-driven branch environment.

We value teamwork, dependable service, and compliance with regulations. The position requires six months of cash handling and customer service experience, with