Member-Obsessed Teller: Build Relationships & Serve

UFCU; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UFCU is seeking a Full Time Teller in Austin, TX, to serve as a primary contact for processing member transactions and requests. The role emphasizes building long-term relationships and delivering exceptional service while guiding members on basic products and services.

The position requires strong communication, accuracy, and teamwork, with daily branch duties ranging from greet and assist to processing deposits and updates in online systems. Training provided.

Qualifications

• High School Diploma or GED required.
• At least six months of teller or cash handling experience.
• At least six months of customer service experience.
• Bachelor's degree may substitute for experience.
• Experience working in a team environment preferred.

Responsibilities

• Greet members and explain basic products and services.
• Process transactions and maintain member accounts.
• Adhere to bank policies and regulatory requirements.
• Resolve member issues and answer questions.
• Operate computer systems for transactions and updates.

Skills

Relationship building

Active listening

Communication skills

Attention to detail

Teamwork

Microsoft Office

Education

High School Diploma or GED

Bachelor's degree may substitute for experience

Tools

Microsoft Office

Job description

UFCU is seeking a Full Time Teller in Austin, TX, to serve as a primary contact for processing member transactions and requests. The role emphasizes building long-term relationships and delivering exceptional service while guiding members on basic products and services.

The position requires strong communication, accuracy, and teamwork, with daily branch duties ranging from greet and assist to processing deposits and updates in online systems. Training provided.