Member Service Specialist – Branch Operations

SECU; Fayetteville (NC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

SECU is seeking a member-focused associate to greet members, handle cash, open and maintain accounts, and educate customers on available services. You will balance cash drawers, operate the drive-thru, and assist with daily branch operations in a fast-paced credit union environment.

Strong communication, math, and computer skills are essential, as is the ability to work with confidentiality and a customer-first mindset. English fluency required; training and ongoing development provided.

Qualifikationen

• Strong communication and interpersonal skills for member interactions.
• Good basic math and cash-handling accuracy.
• Ability to provide courteous, confidential service under pressure.

Aufgaben

• Greet members and respond to needs, or direct to the right person.
• Open new accounts and process changes in accounts.
• Educate members on services and make recommendations based on needs.

Kenntnisse

Communication skills

Math skills

Customer service

English fluency

Computer skills

Tools

Margo system

Image System

Jobbeschreibung

SECU is seeking a member-focused associate to greet members, handle cash, open and maintain accounts, and educate customers on available services. You will balance cash drawers, operate the drive-thru, and assist with daily branch operations in a fast-paced credit union environment.

Strong communication, math, and computer skills are essential, as is the ability to work with confidentiality and a customer-first mindset. English fluency required; training and ongoing development provided.