Member Services Associate — Entry-Level

SECU; Thomasville (AL); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

SECU is seeking an Associate Member Services Representative to support branch operations and deliver exceptional member service. Responsibilities include cash handling, answering inquiries, processing transactions, and assisting with account openings under supervision.

Candidates should demonstrate strong communication, problem-solving, and a personable, professional demeanor in a teamwork-driven environment.

Formación

• Must have strong interpersonal skills to greet and assist members.
• Good verbal and written communication is essential.
• Ability to solve problems and respond to member inquiries calmly.

Responsabilidades

• Assist members by handling transactions and inquiries via in-person, phone, and digital channels.
• Balance cash drawer and process routine transactions according to procedures.
• Learn branch operations modules and comply with security and confidentiality requirements.
• Support opening basic accounts and access to online banking services.
• Coordinate with other departments to fulfill member requests and referrals.

Conocimientos

People skills

Verbal & written communication

Problem solving

Educación

High School Diploma or GED

CCUE/AA/NC-CTP preferred

Descripción del empleo

SECU is seeking an Associate Member Services Representative to support branch operations and deliver exceptional member service. Responsibilities include cash handling, answering inquiries, processing transactions, and assisting with account openings under supervision.

Candidates should demonstrate strong communication, problem-solving, and a personable, professional demeanor in a teamwork-driven environment.