Member Service Pro II - Banking & Accounts

Atlanta Postal Credit Union; Duluth (GA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401k match

Long-term disability

Short-term disability

Company holidays

Job summary

Atlanta Postal Credit Union is seeking a Member Service Representative II in Duluth, GA. The role requires 2+ years of transactional banking experience and involves teller transactions, new accounts, and community engagement.

You will balance cash, service members, and support branch operations with a focus on accuracy and member satisfaction. The position is full-time, on-site, with competitive benefits and opportunities to grow within the branch network.

Qualifications

• 2+ years transactional work experience in banking, financial services, or a credit union.
• Typing and 10-Key calculator skills; working knowledge of Microsoft Office software.

Responsibilities

• Deliver outstanding service to members aligned with our service promises.
• Open new accounts and assist with changes and updates on existing accounts.
• Process a variety of teller transactions and transfers accurately and efficiently.
• Balance cash drawer and maintain security of member information.
• Engage in community events to promote APCU services.

Skills

Banking experience

Customer service

Teller transactions

Community outreach

Education

High school diploma

Tools

Symitar

Meridian Link

Job description

Atlanta Postal Credit Union is seeking a Member Service Representative II in Duluth, GA. The role requires 2+ years of transactional banking experience and involves teller transactions, new accounts, and community engagement.

You will balance cash, service members, and support branch operations with a focus on accuracy and member satisfaction. The position is full-time, on-site, with competitive benefits and opportunities to grow within the branch network.