Member Service Rep III — Banking & Cross-Sell Expert

Beacon Credit Union

Georgia

On-site

USD 18,000 - 28,000

Part time

8 days ago

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Benefits offered by this job

Benefits adjustment
Incentive/bonus program
401(k) match
and more!

Job summary

Beacon Credit Union in Georgia is seeking a friendly Member Service Representative to assist members with transactions, account openings, and product explanations. You will respond to inquiries, resolve issues within your authority, and guide members to the right service areas.

Responsibilities include handling teller transactions, processing deposits and withdrawals, and supporting cross-sell of Beacon products while maintaining accuracy and strong member relationships in a fast-paced

Qualifications

  • One to three years of prior banking experience.
  • High School Diploma or equivalent.

Responsibilities

  • Opens, closes, and maintains accounts and related products.
  • Processes deposits, withdrawals, and loan payments; handles cash and checks.
  • Identifies cross-sell opportunities and promotes Beacon products.
  • Ensures accurate recording of member information in Core system and related tools.
  • Assists members with access to Beacon services and resolves issues within authority.

Skills

Cash handling
Member service
Cross-selling Beacon products
Independent and team player
Attention to detail
Basic computer skills
Interpersonal communication

Education

High School Diploma

Tools

Beacon Core system
Application Xtender
Superior IRA

Job description

Beacon Credit Union in Georgia is seeking a friendly Member Service Representative to assist members with transactions, account openings, and product explanations. You will respond to inquiries, resolve issues within your authority, and guide members to the right service areas.

Responsibilities include handling teller transactions, processing deposits and withdrawals, and supporting cross-sell of Beacon products while maintaining accuracy and strong member relationships in a fast-paced

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