Processes deposits, withdrawals, and payments for member accounts

Southern Energy Credit Union; Atlanta (GA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Paycom - ATS in Atlanta, GA is seeking a Teller- Member Service Representative to deliver front-line member service and support banking transactions in a Credit Union environment.

The role handles deposits, withdrawals, and payments, opens and closes accounts, and cross-sells products and services while maintaining accuracy and compliance at the counter and over the phone. Strong interpersonal and cash handling skills are essential for daily operations.

Qualifications

• High school diploma required.
• Some college experience preferred.
• Cash handling and/or service experience required.
• Professional, well-developed interpersonal skills are necessary.
• Ability to sit for up to eight hours.

Responsibilities

• Provides front line member service and is the first impression in the branch.
• Processes deposits, withdrawals, and payments for member accounts.
• Opens and closes member accounts.
• Assists members with basic debit/credit card needs.
• Balances cash drawer daily.

Skills

Cash handling

Interpersonal skills

Customer service

Education

High school diploma

Some college experience

Job description

# Teller- Member Service RepresentativeAtlanta , GA 30308## DescriptionThe Member Service Representative is responsible for providing a variety of member service functions and having knowledge of all member service functions within the Credit Union. This position reports to the Deposit Ops Supervisor or Branch Supervisor. The Member Service Representative does not have any direct supervision duties. The Member Service Representative provides a variety of paying or receiving functions for members over the telephone, in person, or by mail; performs a broad variety of member service functions such as opening or closing accounts; actively cross-sells products and services of the Credit Union.**Key Responsibilities:*** Provides front line member service and is the first impression in the branch* Processes deposits, withdrawals, and payments for member accounts* Prepares and completes documentation for products and services* Opens and closes member accounts* Assists members with basic debit/credit card needs* Balances cash drawer daily* Provides general Credit Union information to members**Essential Qualifications and Competencies:*** High school diploma required* Some college experience preferred* Cash handling and/or service experience required* Professional, well-developed, interpersonal skills are necessary for servicing and for projecting a positive image to members of the Credit Union* Accurately conveying detailed or important instructions* Requires specific vision abilities such as close vision, adjusting focus for close computer work, and some color vision* Ability to use primarily the fingers for typing, picking up small objects, or pinching fingers together* Ability to sit for up to eight hours