Member Service Pro II: Banking & Community Engagement

Center Parc Credit Union; Duluth (GA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid Time Off

401k plan

Long-term disability

Company holidays

Job summary

Center Parc Credit Union is hiring a Member Service Representative II in Duluth, GA. You will perform teller transactions, open and maintain accounts, and cross-sell services. The role emphasizes delivering outstanding member service and community engagement.

You’ll work in a branch setting, possibly as a lead teller, with responsibilities for complex member inquiries and adherence to security and compliance practices. Competitive benefits are provided.

Qualifications

• Requires a high school diploma or equivalent.
• 2 years transactional work experience in banking, financial services, or a credit union.
• Strong keyboarding and basic computer skills (10-Key, typing, MS Office).

Responsibilities

• Deliver outstanding service to members in line with Service Promises.
• Process member transactions including deposits, transfers, loan payments and more.
• Open new member accounts and assist with updates to existing accounts.
• Proactively engage members to understand financial needs and recommend appropriate products.
• May serve as a lead teller and assist in branch operations and cash handling.
• Maintain up‑to‑date knowledge of retail and account opening procedures and ensure compliance with BSA/AML.

Skills

Banking experience

Customer service

Cash handling

Account opening

Communication

Education

High school diploma or equivalent

Associate degree in Business Administration

Tools

Symitar

Meridian Link

MS Office

Job description

Center Parc Credit Union is hiring a Member Service Representative II in Duluth, GA. You will perform teller transactions, open and maintain accounts, and cross-sell services. The role emphasizes delivering outstanding member service and community engagement.

You’ll work in a branch setting, possibly as a lead teller, with responsibilities for complex member inquiries and adherence to security and compliance practices. Competitive benefits are provided.