Member Service Teller & Customer Experience Pro

Paycom - ATS; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Paycom - ATS in Georgia seeks a friendly Member Service Representative to deliver front-line service to members in-branch, by phone, or by mail. You will handle deposits, withdrawals, and everyday banking tasks while presenting a positive image.

The role requires a high school diploma (some college preferred), cash handling or service experience, and strong interpersonal skills to cross-sell products and maintain accurate records.

Qualifications

• High school diploma required.
• Some college experience preferred.
• Cash handling and/or service experience required.
• Professional, well-developed interpersonal skills are necessary for servicing members and projecting a positive image.

Responsibilities

• Provides front line member service and is the first impression in the branch.
• Processes deposits, withdrawals, and payments for member accounts.
• Opens and closes member accounts; completes documentation for products and services.
• Balances cash drawer daily and provides general Credit Union information to members.

Skills

Cash Handling

Customer Service

Interpersonal Skills

Attention to Detail

Education

High School Diploma

Some College Experience

Job description

Paycom - ATS in Georgia seeks a friendly Member Service Representative to deliver front-line service to members in-branch, by phone, or by mail. You will handle deposits, withdrawals, and everyday banking tasks while presenting a positive image.

The role requires a high school diploma (some college preferred), cash handling or service experience, and strong interpersonal skills to cross-sell products and maintain accurate records.