Member Service & Loans Associate

Georgia United Credit Union; Tucker (GA); On-site; USD 23,000 - 32,000; Full time

Job summary

Georgia United Credit Union in Tucker, GA is hiring for a Platinum Member Service role. Starting salary is $20.00 per hour, depending on experience and qualification.

The position focuses on delivering exceptional member service, opening and closing accounts, and promoting credit union products. The role involves handling loan applications, explaining services, resolving discrepancies, and helping members with technology and mobile banking.

Responsibilities

• Welcome and direct members visiting the branch, creating a positive member experience from start to finish.
• Present and explain credit union services and products to members; open and close accounts and conduct account research.
• Resolve member account discrepancies by performing file maintenance and making necessary account changes.
• Inform members about credit union technology services and offerings; assist with troubleshooting technology-related transactions and issues.
• Maintain the credit union’s professional reputation by adhering to professional standards of conduct and following guidelines and policies.
• Identify, recommend, and promote products and services to build financial relationships in alignment with the credit union’s strategy.
• Demonstrate awareness and commitment to achieving branch and individual goals; use consultative conversations to assess needs and recommend appropriate products and services.
• Promote strong, positive, and productive working relationships within the organization by committing to the company’s purpose, mission, and core values.

Job description

Georgia United Credit Union in Tucker, GA is hiring for a Platinum Member Service role. Starting salary is $20.00 per hour, depending on experience and qualification.

The position focuses on delivering exceptional member service, opening and closing accounts, and promoting credit union products. The role involves handling loan applications, explaining services, resolving discrepancies, and helping members with technology and mobile banking.