Member Sales & Service Specialist - Commission & Free Classes

Club Pilates PARENT-PH; Gilbert (AZ); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Starting wage $15.15/hr

Commissions

Free Pilates classes

W2 Employee

Merchandise discounts

Growth opportunities

Job summary

Club Pilates Gilbert is hiring a Member Sales & Service Specialist to greet prospects, book intro classes, and convert inquiries into members. This full-time, non-seasonal role emphasizes confident, energetic customer engagement and a love of people and sales.

The MSS will work with the Studio Manager, handle emails, calls, tours, and events, using Club Ready software, while growing with a fast-paced, community-focused studio that offers free Pilates classes, commissions, and opportunities to

Qualifications

• Sales and customer service experience required.
• Comfortable speaking to groups up to 12 people.
• Ability to learn Club Ready software.

Responsibilities

• Respond to emails, texts, and calls promptly.
• Execute sales follow-up and membership sales.
• Provide exceptional customer service at the studio.
• Conduct tours and engage with visitors.
• Meet or exceed sales goals per shift.
• Meet KPIs and studio targets.
• Maintain a clean, orderly studio.
• Participate in events to promote the studio.
• Smile a ridiculous amount.
• Other duties as assigned.

Skills

Sales skills

Customer service

Public speaking

Communication skills

Teamwork

Learning agility

Reliability

Transportation

Job description

Club Pilates Gilbert is hiring a Member Sales & Service Specialist to greet prospects, book intro classes, and convert inquiries into members. This full-time, non-seasonal role emphasizes confident, energetic customer engagement and a love of people and sales.

The MSS will work with the Studio Manager, handle emails, calls, tours, and events, using Club Ready software, while growing with a fast-paced, community-focused studio that offers free Pilates classes, commissions, and opportunities to