Premium Client Sales & Relationship Associate

Serenity Healthcare; Gilbert (AZ); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and

Vision coverage

Job summary

Serenity Healthcare is seeking a Member Sales Associate for its onsite client-facing team. You will guide clients through options, document information, and drive momentum with KPI-focused performance in a high-touch environment.

Ideal candidates bring 2+ years of premium service experience, strong active listening, and the ability to handle objections without pressuring clients. Growth potential is emphasized within Serenity as the company expands its client-facing efforts.

Qualifications

• 2+ years of customer-facing experience in premium service environments.
• Strong communication and listening skills with a consultative approach.
• Ability to meet individual KPIs while contributing to team goals.

Responsibilities

• Guide clients through available options with clarity and a consultative approach.
• Listen, document client information accurately and thoroughly.
• Work toward KPIs and contribute to team performance goals.
• Handle objections calmly and redirect to solutions while maintaining momentum.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to ensure momentum and avoid gaps.

Skills

Customer-facing experience

Active listening

Goal orientation

High-volume communication

Leadership potential

Job description

Serenity Healthcare is seeking a Member Sales Associate for its onsite client-facing team. You will guide clients through options, document information, and drive momentum with KPI-focused performance in a high-touch environment.

Ideal candidates bring 2+ years of premium service experience, strong active listening, and the ability to handle objections without pressuring clients. Growth potential is emphasized within Serenity as the company expands its client-facing efforts.