High-Touch Client Advisor | Sales Associate

Serenity Healthcare; Chandler (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage ?

401(k) retirement plan

Paid time off (PTO) and holidays

Growth and promotion potential

Job summary

Serenity Healthcare is seeking a Member Sales Associate to guide clients through options with clarity and confidence. You will document details, pursue individual KPIs, and coordinate with internal teams to ensure a seamless client journey.

The role emphasizes strong listening, resilience, and a consultative selling approach, with competitive compensation and strong growth potential within a high-touch service environment.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Track record of hitting goals or performance targets.
• Ability to build trust quickly and engage clients.
• Resilience when facing rejection and maintaining focus on outcomes.
• Strong active listening and accurate information gathering.
• Ability to manage a high volume of interactions without quality loss.
• Some leadership experience or potential for growth into a lead role.

Responsibilities

• Guide clients through options with clarity and a consultative approach.
• Listen, ask questions, and document client information accurately.
• Work toward KPIs and contribute to team performance.
• Handle objections with composure and redirect to solutions.
• Coordinate handoffs between internal teams to ensure a seamless client experience.
• Follow up with clients to maintain momentum and prevent gaps.

Skills

Customer-facing experience

Goal-oriented

Trust-building

Resilience under pressure

Active listening

High-volume communication

Leadership potential

Job description

Serenity Healthcare is seeking a Member Sales Associate to guide clients through options with clarity and confidence. You will document details, pursue individual KPIs, and coordinate with internal teams to ensure a seamless client journey.

The role emphasizes strong listening, resilience, and a consultative selling approach, with competitive compensation and strong growth potential within a high-touch service environment.