Member Onboarding & Experience Specialist

Credit-Unions-of-Alabama; Gulf Shores (AL); On-site; USD 29,000 - 36,000; Full time

Job summary

Alabama Credit Union seeks a frontline Member Experience Representative for the Gulf Shores Branch. You will onboard members, open accounts, and help with loans and daily financial transactions to deliver a friendly, efficient service experience.

You will promote products and services, assist with cash handling, and provide accurate information to strengthen member relationships in a fast-paced branch environment.

Qualifications

• High school diploma or equivalent; customer service skills, cash handling, and basic computer skills.
• Ability to follow lengthy procedures for account opening; describe and sell products and services.
• Ability to work in a fast-paced environment with multiple priorities and attention to detail; desire to help others.

Responsibilities

• Open new accounts and onboard members.
• Assist members with loans and financial transactions; handle cash and negotiable instruments.
• Provide information about products and services; promote relationship-building.

Skills

Customer service

Cash handling

Computer skills

Sales skills

Communication

Adaptability

Education

High school diploma

Tools

Microsoft Office

Job description

Alabama Credit Union seeks a frontline Member Experience Representative for the Gulf Shores Branch. You will onboard members, open accounts, and help with loans and daily financial transactions to deliver a friendly, efficient service experience.

You will promote products and services, assist with cash handling, and provide accurate information to strengthen member relationships in a fast-paced branch environment.