Member Experience Specialist

Credit-Unions-of-Alabama; Northport (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Alabama Credit Union is seeking a Member Experience Representative to serve members in Tuscaloosa and Northport, AL. This front-line role focuses on onboarding new accounts and building member relationships, while assisting with loans and financial transactions.

Responsibilities include opening accounts, processing deposits/withdrawals, and advising members on products and services to meet financial needs in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Customer service skills and cash handling experience preferred.
• Ability to use Microsoft Office and web-based applications.

Responsibilities

• Open new accounts for members and provide a relationship-building experience.
• Assist members with loans and financial transactions, including cash handling.
• Explain products and services to members to meet their financial needs.

Skills

Customer service

Cash handling

Microsoft Office

Attention to detail

Education

High school diploma or equivalent

Tools

Web-based applications

Job description

Alabama Credit Union is seeking a Member Experience Representative to serve members in Tuscaloosa and Northport, AL. This front-line role focuses on onboarding new accounts and building member relationships, while assisting with loans and financial transactions.

Responsibilities include opening accounts, processing deposits/withdrawals, and advising members on products and services to meet financial needs in a fast-paced environment.